At One Click Japan, your privacy is our top priority. This policy outlines how we collect, use, and protect your personal information when you use our services.
One Click Japan offers certified translations of foreign driver’s licenses into Japanese. Our services are intended for individuals who need their licenses translated and recognized by Japanese authorities.
You agree to provide accurate and complete information when using our services. Any misuse of our services, including providing false information, is prohibited and may result in service termination.
All payments for services must be made in advance. Prices are subject to change without notice, but any changes will not affect orders already placed.
Cancellations and Refunds: Due to the personalized nature of our translation services, refunds are generally not possible once the processing of the document has begun.
In the event that an order is cancelled or a refund is requested before the translation process has started, but after the user has ignored explicit warnings in the order form, we reserve the right to retain an administrative fee of 10% of the total order value. This fee covers non-refundable transaction costs (e.g., Stripe/PayPal) and the administrative effort involved in the cancellation.
This fee applies particularly, but not exclusively, to the following scenarios:
Ineligible Documents: If the order must be cancelled because the provided driver’s license is expired, physically damaged, or too old to be processed, despite our requirements being stated during the ordering process.
Incorrect Service Selection (Full Refund): If the user selects an incorrect service option (e.g., choosing international shipping despite a fast-approaching arrival date in Japan) and the order cannot be fulfilled as requested due to physical or logistical impossibility.
Incorrect Service Selection (Partial Refund): If the user selects a service that results in a partial refund due to switching delivery options (e.g., from physical shipping to 7-Eleven printing) because the user has ignored explicit warnings in the order form. In this case, the 10% administrative fee will be calculated based on the total original order value and deducted from the refund amount.
In these cases, the 10% fee will be deducted from the total refund amount.
We strive to deliver translations within the specified timeframes. However, delays may occur due to unforeseen circumstances. One Click Japan is not liable for any losses resulting from such delays.
Your personal information is protected in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.
One Click Japan is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.
These terms and conditions are governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms will be resolved under Japanese jurisdiction.
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.
For any questions or concerns regarding these terms and conditions, please contact us
